Privacy Policy

Information we collect

We may collect the following categories of information:

• Contact information, including your name and email address, and any contact details you choose to provide in later communications.
• Professional information you choose to provide, including your role and the Retail Leadership Lounge offerings you want to hear about.
• Enrollment, attendance, program communication, and support records.
• Payment and transaction information processed by Stripe. Retail Leadership Lounge does not receive or store your full payment card number.
• Basic technical information that may be processed when you use the website, such as device, browser, log, and security information.

How we use information

We use this information to:

• Manage the waitlist and send updates based on the interests you selected.
• Respond to inquiries and arrange program conversations.
• Manage enrollment, payments, scheduling, program delivery, and participant support.
• Maintain business and financial records.
• Protect the website, prevent misuse, and comply with legal obligations.

How information is shared

Waitlist information is submitted through this website and stored in the site's private database. If we later use an email service provider to deliver messages, that provider will process the information under its applicable service and privacy terms.

We may share information with service providers that support website hosting, data storage, communications, scheduling, payment processing, and other essential business operations. These providers may use the information only as permitted by their agreements and applicable law.

We may also disclose information when required by law, to protect rights or safety, or as part of a business transfer. Retail Leadership Lounge does not sell covered personal information for monetary consideration.

Online activity and third parties

Retail Leadership Lounge does not use third-party advertising tools to track your activity across unrelated websites. Hosting, security, and payment providers may process technical information when you use their services, subject to their own privacy terms.

Retention and security

We retain information only as long as reasonably needed for the purposes described here, including program administration, recordkeeping, dispute resolution, security, and legal obligations. We use reasonable administrative and technical safeguards, but no method of storage or transmission can be guaranteed completely secure.

Your choices and requests

You may ask to review or correct information you provided, request deletion where appropriate, or direct us not to sell your covered information. We do not sell covered information, but we will still review any verified request. Email john@retailleadershiplounge.com from the address associated with your subscription or enrollment. We may need to verify your identity before acting on a request, and some records may need to be retained for legal or business reasons.

Children

This website and its programs are intended for adults. We do not knowingly collect personal information from anyone under 18.

Policy changes

Material changes will be posted on this page with a revised effective date. When appropriate, we may also notify current subscribers or participants by email.

Contact

Questions or privacy requests may be sent to john@retailleadershiplounge.com.